Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from Rug Stop?

There are none. You must pay for return delivery of the product.

Which payment methods are accepted in the Online Shop?

We use PayPal, but within PayPal you can use different card types.

How long will delivery take?

Delivery will take 3-5  working days. If this time passed do not hesitate to give us a call regarding this.

What exactly happens after ordering?

We get you Rug of choice and we send it out to you. Free delivery to mainland UK

Send us an email

Head Office Address

  • Units 8a-10a 
  • Bolsover Business Park
  • Woodhouse Lane
  • Bolsover
  • Chesterfield
  • S44 6BD